Lotte Duty Free


Discover world-class duty free luxury retail and shop leading brands in Beauty, Fragrances, Liquor, Wine, Technology, Watches, and Confectionery.

Our Best Price Guarantee means if you find an identical item at another duty free, domestic retail or online store, for a lower price, we will match that price and beat it by 5%. We just need to make sure the product is sold in a city that is part of your original, transit or final destination. See full details here or ask us when in store.

With our click & collect service, we can help you take the hassle out of shopping at the airport. Did you know you can jump the queue and place a pre-order online up to 90 days ahead of travel and simply collect it in our Departure or Arrival stores. Find out how it works here.

Visit our friendly team for expert advice and a personalised service that will make your shopping experience fun, easy and memorable.


  • Liquor
  • Champagnes, Wines & Cognacs
  • Fashion & Swiss watches
  • Fragrance
  • Makeup & Skincare
  • MAC Makeup
  • Confectionery
  • Technology
  • Tobacco

Opening hours

Lotte Duty Free is open for all international arrivals and departures.


Customer Service: +64 508 573 889 Departures store (After Hours): +64 274 492 726 Arrivals store (After Hours): +64 274 492 728 Website: Email: