Airline contacts

If you want to make a reservation, find out flight details, locate your bags, or check-in online, please contact your airline directly.

Freecall numbers starting 0800 can only be made within New Zealand. Some numbers are international numbers and may incur charges.

Domestic

Air New Zealand

P: 0800 737 000

Arrivals & Departures: +64 4 388 9900

Baggage Services: +64 4 388 0400

Jetstar

Direct flights to Auckland and Christchurch.

P: 0800 800 995 or + 61 3 8341 4901

Baggage Services: 021 383 006.

Air Chathams

Direct flights to the Chatham Islands 2-3 times per week.

P: (03) 305 0209

Golden Bay Air

Direct flights to Takaka in Golden Bay, Nelson.

P: 0800 588 885 or +64 3 525 8725

Sounds Air

Direct flights to Picton, Blenheim, and Nelson.

P: 0800 505 005

International

Air New Zealand

Direct Flights to Sydney, Melbourne, Brisbane, and Fiji.

P: 0800 737 000

Arrivals & Departures: + 64 4 388 9900

Baggage Services: +64 4 388 0400

Fiji Airways

Direct flights to Nadi.

P: +679 672 0888

Jetstar

Direct flights to Gold Coast and Melbourne.

P: 0800 800 995 or + 61 3 8341 4901

Baggage Services: 021 383 006

Please leave a message and a Jetstar staff member will call you back as soon as possible.

Qantas

Direct flights to Sydney and Melbourne.

P: 0800 808 767

Arrivals & Departures: +64 4 388 9900

Baggage Services: +64 4 978 7636 or 021 552 905 during Operational Hours: 0400-0730, 1200-1730

Outside of these hours please call Sydney Baggage Services: +61 2 9424 8103

Singapore Airlines

Flights to Singapore, via Canberra, Monday, Wednesday, Friday, Sunday.

P: 0800 808 909

Virgin Australia

Direct flights to Brisbane, Melbourne and Sydney.

P: 0800 67 0000

Baggage Services: +64 4 388 0400

Virgin Australia is a Codeshare partner with Air New Zealand - please check in with the carrier operating your flight.

Please note that Virgin Australia Baggage Services is handled by Air New Zealand in Wellington.

Charter

Inflite

P: (09) 377 4406