If you’ve lost something at Wellington International Airport, it might have been handed over to lost property. Perishable and unclaimed items will be discarded after three weeks.

Contact us

If you’re in the terminal, contact our Airport Operations Team by using one of our customer assistance phones on Level 0 and Level 1. You can also call +64 4 385 5100 or email mail@wellingtonairport.co.nz.

For lost valuables such as wallets and passports, customers should contact the Airport Police on +64 4 494 8430. Credit and EFTPOS cards are forwarded to the appropriate bank.

Contact your airline

All lost checked baggage and items lost on board an aircraft are the responsibility of the airline. Please contact the airline directly if you’ve lost something on the plane.