Terminal update

All flights are operating as normal following the recent fire incident, however Gates 13 - 17 are temporarily unavailable with other gates in use instead. Please note the Domestic Koru Lounge is temporarily unavailable. The Air New Zealand Regional Lounge remains open.

Regulatory disclosures: passenger satisfaction surveys

Wellington International Airport is required to prepare disclosure information regarding its aeronautical services in accordance with the Commerce Act Determination 2010.
ASQ methodology 2023

Further information on the ASQ passenger survey programme can be found here: ASQ Products and Services Brochure.