Update for Travellers

17 Feb 2021

All of New Zealand is now at Alert Level 1, which means everyone can safely travel again without restrictions.

You should avoid travelling if you’re feeling unwell, being tested for COVID-19 or need to self-isolate. It’s also important to keep your distance from others where possible, wash your hands regularly and keep a record of where you’ve been and who you’ve been in contact with. When you arrive at the airport, please look out for and scan the Government COVID tracing code or use the airport’s text message option if you don’t have the Government app.

Do I need to wear a mask?

In the airport terminal, it is not mandatory to wear a mask but it is encouraged, particularly where it is not possible to socially distance.

It is mandatory to wear masks on all domestic flights.

You are encouraged to bring your own mask, however airlines will be able to provide a mask if you do not have one. You are also able to buy masks from Relay in the terminal.

Once you have finished with your mask, you can dispose of it in the normal waste bins in the terminal. These are emptied regularly by our cleaners in line with Ministry of Health guidelines.

Can friends or family come to the airport with me?

It is fine for friends or family to come to the airport with you. On arrival, all visitors must scan the Government's tracing app or use the airport's text message option to sign in, and once in the terminal, keep a safe distance from other travellers.


While New Zealand's borders are closed for entry, all international flights are suspended until further notice.


Retail and food and beverage

The following retailers are open:

  • 3 Wise Men
  • The Axe
  • Ben & Jerry's
  • Best Ugly Bagels
  • The Blue Lady
  • Cargo Convenience Store
  • Cosmetique
  • Fortune Favours
  • Icebreaker
  • Mojo
  • Percival
  • Relay
  • Subway
  • Simply New Zealand
  • TJ Katsu
  • Trenery
  • The Peloton Bar and Eatery
  • The Travel Store
  • Three Quarter Society
  • Whisky Lima Golf
  • Wishbone
  • Witchery
  • United Brew Works

Rydges Hotel

The Rydges Wellington Airport Hotel is open and taking bookings for both guest stays and conferencing. If you are planning to stay at the hotel, it’s a good idea to book ahead, although walk in bookings will be accepted. When you check in, the hotel staff will gather your information to assist with contact tracing if needed.

Ground transport and parking

Most services will continue to operate as usual, with the following exceptions:

  • The Airport Flyer is currently unavailable. For information, visit Airport Flyer website
  • The grooming service at Valet Parking will not be available until further notice

For information about the services available, see our transport and parking pages.


The links below provide further information on COVID-19, including latest advice on symptoms, prevention and treatment.

If you have questions regarding eligibility for travel, refunds or flight schedules, please get in touch with your airline.


Ministry of Transport

Ministry of Health

New Zealand Immigration

Safe Travel