Travelling at Alert Level 1

17 Apr 2021

Updated 17 April 2021

New Zealand is at Alert Level 1.

You should avoid travelling if you’re feeling unwell, being tested for Covid-19 or need to self-isolate. It’s also important to keep your distance from others where possible, wash your hands regularly and keep a record of where you’ve been and who you’ve been in contact with. When you arrive at the airport, please look out for and scan the Government COVID tracing code or use the airport’s text message option if you don’t have the Government app.

Do I need to wear a mask?

In the airport terminal, it is not mandatory to wear a mask but it is encouraged, particularly where it is not possible to socially distance.

It is mandatory to wear masks on all domestic flights.

You are encouraged to bring your own mask, however airlines will be able to provide a mask if you do not have one. You are also able to buy masks from Relay in the terminal.

Once you have finished with your mask, you can dispose of it in the normal waste bins in the terminal. These are emptied regularly by our cleaners in line with Ministry of Health guidelines.

Can friends or family come to the airport with me?

It is fine for friends or family to come to the airport with you. On arrival, all visitors must scan the Government's tracing app or use the airport's text message option to sign in, and once in the terminal, keep a safe distance from other travellers.


Trans-Tasman, quarantine-free flights will resumed on Monday 19 April. Read more

New South Wales Update 9 May 2021
The current travel pause with New South Wales will lift at 11.59pm on Sunday 9 May.

There is some specific advice for travellers to be aware of:

  • Anyone who is in Australia and was at any of the locations of interest at the times specified is asked to follow New South Wales health advice regarding isolation and testing and MUST NOT travel to New Zealand within 14 days from when they were at the location.
  • As before, anyone who has arrived in New Zealand and who was at a location of interest at the specified time must self-isolate immediately and call Healthline for information on when they should be tested.

For further information about travel to and from New South Wales, visit the Unite Against COVID-19 website.

If you have a question about a particular flight or need to rebook a flight, please contact your airline.


Retail and food and beverage

The following retailers are open:

  • 3 Wise Men
  • Ben & Jerry's
  • Best Ugly Bagels
  • The Blue Lady
  • Cargo Convenience Store
  • Cosmetique
  • Fortune Favours
  • Icebreaker
  • Mojo
  • Percival
  • Relay
  • Subway
  • Simply New Zealand
  • TJ Katsu
  • Trenery
  • The Peloton Bar and Eatery
  • The Travel Store
  • Three Quarter Society
  • Whisky Lima Golf
  • Wishbone
  • Witchery
  • United Brew Works

Rydges Hotel

The Rydges Wellington Airport Hotel is open and taking bookings for both guest stays and conferencing. If you are planning to stay at the hotel, it’s a good idea to book ahead, although walk in bookings will be accepted. When you check in, the hotel staff will gather your information to assist with contact tracing if needed.

Ground transport and parking

Most services will continue to operate as usual, with the following exceptions:

  • The Airport Flyer is currently unavailable. For information about the service, visit Airport Flyer website.
  • The grooming service at Valet Parking will not be available until further notice

For information about the services available, see our transport and parking pages.


The links below provide further information on COVID-19, including latest advice about travelling domestically under the current alert levels and information on symptoms, prevention and treatment.

If you have questions regarding eligibility for travel, refunds or flight schedules, please get in touch with your airline.

Ministry of Transport

Ministry of Health

New Zealand Immigration

Safe Travel