Travelling at Alert Level 1

19 Jul 2021

New Zealand is at Alert Level 1.

You should avoid travelling if you’re feeling unwell, being tested for Covid-19 or need to self-isolate. It’s also important to keep your distance from others where possible, wash your hands regularly and keep a record of where you’ve been and who you’ve been in contact with. When you arrive at the airport, please look out for and scan the Government COVID tracing code or use the airport’s text message option if you don’t have the Government app.

Do I need to wear a mask?

In the airport terminal, it is not mandatory to wear a mask but it is encouraged, particularly where it is not possible to socially distance.

It is mandatory to wear masks on all domestic flights.

You are encouraged to bring your own mask, however airlines will be able to provide a mask if you do not have one. You are also able to buy masks from Relay in the terminal.

Once you have finished with your mask, you can dispose of it in the normal waste bins in the terminal. These are emptied regularly by our cleaners in line with Ministry of Health guidelines.

Can friends or family come to the airport with me?

It is fine for friends or family to come to the airport with you. On arrival, all visitors must scan the Government's tracing app or use the airport's text message option to sign in, and once in the terminal, keep a safe distance from other travellers.



  • Quarantine-free travel from all Australian states and territories to New Zealand is being suspended as the COVID-19 situation there worsens.
  • From 11:59pm (NZT)  Friday 23 July, Australians will no longer be able to enter New Zealand quarantine-free. This will be in place for at least the next 8 weeks.
  • For the next 7 days there will be return green flights for New Zealanders from all states and territories, except NSW, that will require proof of a negative pre-departure test.
  • Those who have been in New South Wales will still have to go into MIQ for 14 days.
  • Those who have been in Victoria must self-isolate upon return and have a negative day 3 test.
  • Read the government announcement here

For further information visit


Retail and food and beverage

The following retailers are open:

  • 3 Wise Men
  • Ben & Jerry's
  • Best Ugly Bagels
  • The Blue Lady
  • Cargo Convenience Store
  • Cosmetique
  • Fortune Favours
  • Icebreaker
  • Mojo
  • Percival
  • Relay
  • Subway
  • Simply New Zealand
  • TJ Katsu
  • Trenery
  • The Peloton Bar and Eatery
  • The Travel Store
  • Three Quarter Society
  • Whisky Lima Golf
  • Wishbone
  • Witchery
  • United Brew Works

Rydges Hotel

The Rydges Wellington Airport Hotel is open and taking bookings for both guest stays and conferencing. If you are planning to stay at the hotel, it’s a good idea to book ahead, although walk in bookings will be accepted. When you check in, the hotel staff will gather your information to assist with contact tracing if needed.

Ground transport and parking

Most services will continue to operate as usual, with the following exceptions:

  • The Airport Flyer is currently unavailable. For information about the service, visit Airport Flyer website.

For information about the services available, see our transport and parking pages.


The links below provide further information on COVID-19, including latest advice about travelling domestically under the current alert levels and information on symptoms, prevention and treatment.

If you have questions regarding eligibility for travel, refunds or flight schedules, please get in touch with your airline.

Ministry of Transport

Ministry of Health

New Zealand Immigration

Safe Travel