Travelling at Alert Level 2

7 Sep 2021

All of New Zealand apart from Auckland and Waikato is now at Alert Level 2, which means you can continue travelling safely around the country, but with some restrictions.

As with the last time we were at Alert Level 2, to keep everyone safe, you should not travel if you’re feeling unwell, being tested for COVID-19 or if you need to self-isolate.

You should also keep a safe distance from other travellers.

When you arrive at the airport, please scan the Government COVID tracing code or use the airport’s text message option if you don’t have the Government app.

Visitors are welcome to come into the terminal but they must also scan in and wear a mask.

At the airport we will:

  • Continue to clearly communicate social distance measures through posters, digital signs and PA announcements
  • Rearrange furniture to ensure you can keep a safe distance from other travellers
  • Continue regular cleaning of all facilities and key touch points, such as check-in counters and touch screens, handrails, door handles and public phones
  • Ensure hand sanitiser dispensers are available around the terminal
  • Work closely with all airport tenants to help them meet health and safety requirements

What does this mean for my flight to Auckland or elsewhere?

While Auckland remains at Alert Level 4, travel to Auckland will remain restricted. You should now only travel to Auckland if you are returning home, transiting through Auckland, or an essential worker. If you are travelling to Auckland, Aviation Security will ask you to provide evidence to support your reason for travel. For example, a letter from your employer, utility bill with proof of your address or airline ticket to an onward destination.

At Alert Level 2, you can travel to other parts of the country.

Please check with your airline if you have any questions regarding eligibility for travel, refunds or flight schedules. You can also check our live flight information for updates.

Do I need to wear a mask?

Yes, it is mandatory to always wear a mask inside the terminal, unless eating.

It is also mandatory to wear a mask when flying.


While New Zealand's borders are closed for entry, all international flights are suspended until further notice.


Retail and food and beverage

Most retailers will reopen, however opening times may vary daily according to airline schedules. To find out if a store is open, and at what times, please contact the store directly using the contact details on our website.

Rydges Hotel

During your stay, you will be able to order food and drinks via contactless room service. Both the Peloton Bar and Eatery and Whisky Lima Golf restaurants will be offering seated dining options. When you check in, the hotel staff will gather your information to assist with contact tracing if needed.

Ground transport and parking

Most services will operate as usual. For information about the services available, see our transport and parking pages.


For latest updates visit: