Return to Alert Level 1

7 Oct 2020

Updated 7 October 2020

At 11.59pm tonight, Auckland will join the rest of New Zealand at Alert Level 1, which means everyone can travel around New Zealand again without restrictions.

As with Level 2, you should avoid travelling if you’re feeling unwell, being tested for Covid-19 or need to self-isolate. It’s also important to keep your distance from others where possible, wash your hands regularly and keep a record of where you’ve been and who you’ve been in contact with. When you arrive at the airport, please look out for and scan the Government COVID tracing code or use the airport’s text message option if you don’t have the Government app.

Do I need to wear a mask?

In the airport terminal, it is not mandatory to wear a mask but it is encouraged, particularly where it is not possible to socially distance.

While the whole country is at Alert Level 1, it is not mandatory to wear masks on flights, however some airlines may continue to enforce face coverings so it's best to check with them before you fly.

You are encouraged to bring your own mask, however airlines may be able to provide a mask if you do not have one. You are also able to buy masks from Relay in the terminal.

Can friends or family come to the airport with me?

It is fine for friends or family to come to the airport with you. On arrival, all visitors must scan the Government's tracing app or use the airport's text message option to sign in, and once in the terminal, keep a safe distance from other travellers.


While New Zealand's borders are closed for entry, all international flights are suspended until further notice.


Retail and food and beverage

The following retailers are open:

  • 3 Wise Men
  • The Axe
  • Ben & Jerry's
  • Best Ugly Bagels
  • The Blue Lady
  • Cargo Convenience Store
  • Cosmetique
  • Fortune Favours
  • Icebreaker
  • Mojo
  • Relay
  • Subway
  • Simply New Zealand
  • TJ Katsu
  • Trenery
  • The Peloton Bar and Eatery
  • The Travel Store
  • Three Quarter Society
  • Whisky Lima Golf
  • Wishbone
  • Witchery
  • United Brew Works

Rydges Hotel

The Rydges Wellington Airport Hotel is open and taking bookings for both guest stays and conferencing. If you are planning to stay at the hotel, it’s a good idea to book ahead, although walk in bookings will be accepted. When you check in, the hotel staff will gather your information to assist with contact tracing if needed.

Ground transport and parking

Most services will continue to operate as usual, with the following exceptions:

  • The Airport Flyer services will run on weekdays only, during ‘peak’ times while air travel volumes and passenger numbers recover following the impact of COVID-19. For information about the service, visit Airport Flyer website.
  • The grooming service at Valet Parking will not be available until further notice

For information about the services available, see our transport and parking pages.


The links below provide further information on COVID-19, including latest advice about travelling domestically under the current alert levels and information on symptoms, prevention and treatment.

If you have questions regarding eligibility for travel, refunds or flight schedules, please get in touch with your airline.

Ministry of Transport

Ministry of Health

New Zealand Immigration

Safe Travel